Privacy Policy
and Cookies
Protecting your personal data and respecting your privacy
In the digital age, the protection of personal data is of paramount importance, particularly for e-commerce and natural health information sites. At HEALTH YAHUWe are committed to respecting your privacy and protecting your personal information.
This privacy policy explains how we collect, use, disclose and protect your personal data when you access and use our website. Your use of our site implies your consent to the practices detailed below.
Date of entry into force: 21 May 2025 | Last updated: 21 May 2025
01. Information we collect
Personal info
We collect information that you voluntarily provide when using our services:
- Name and surname : To customize your experience
- E-mail address : For communications and updates
- Postal address : Required for shipping orders
- Phone number : For customer support
- Payment info : For secure processing of transactions
Information collected automatically
During your visit, some information is automatically collected:
- IP address and approximate geolocation
- Type of browser and operating system
- Pages visited and duration of navigation
- Reference URL and search engines used
02. How we use your information
Our top priority is the security of your data. We only process the minimum data required to maintain and improve our services.
e-commerce services
Order processing, delivery management, billing and customer support for our natural health products.
Customization
Adapting the educational content on herbal therapy according to your interests and personalized recommendations.
Communication
Sending newsletters about natural health, notifications of orders and promotional offers (with your consent).
03. Data security measures
The security of your data, especially for e-commerce transactions, is a top priority. We implement robust security measures to protect your personal information from unauthorized access.
- SSL/TLS encryption for all data transmissions
- Strict access controls and multi-factor authentication
- Ongoing monitoring and regular security assessments
- Secure storage in controlled environments
04. Information sharing
Fundamental principle: We do not sell, exchange or transfer your personal information to third parties without your explicit consent.
Service providers and legal obligations
Trusted partners for the execution of orders (carriers, payment processors) subject to strict confidentiality agreements, or disclosure required by law.
05. Cookies and tracking technologies
Our website uses cookies and similar tracking technologies to collect information about your browsing and improve your shopping experience.
- Essential cookies : Required for the operation of the site
- Performance and analysis cookies : Traffic monitoring and optimization
- Functional and marketing cookies : Memorization of your choices and targeted offers
06. Your rights to your data
In accordance with the data protection regulations, you have rights of access, rectification, deletion and portability of your personal information.
To exercise your rights: Contact us at [email protected] with ID. We will process your request within 30 days.
07. Data retention and transfer
- Account data and marketing : Active for the duration of the account + 3 years
- Control data : Reserved 10 years for legal obligations
- Navigation data : maximum 13 months
08. Changes and contact
- E-mail: [email protected]
- Phone: (+225) 0779303179 / (+225) 0102958695
- Address: BP 1027, Abidjan 2300 (Yopougon Agbayate / CI)
Data Protection Officer: For any specific question, our DPO can be reached at [email protected].
This privacy policy reflects our commitment to protecting your privacy in the field of natural health and herbal therapy.
YAHU HEALTH – Your trust, our priority
